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Frequently Asked Questions
A Better Baby Bootie
The Little Grapefruit brand was born on the idea of a Canadian-made baby shoe that would be both stylish and comfortable, with a design that would ensure they’d stay on.
We use sustainable fabrics sourced from Canadian suppliers and employ local sewers to meticulously hand-craft each and every pair.
Each pair of Little Grapefruits comes with our signature Italian red leather sole. All lined with our micro-suede fabric to ensure a cozy, sock-like feel, while providing breathability for those warmer months.
This question is one of our most common questions, as every parent has experienced a lost sock or shoe. This is also one of the most prominent reason why our customers return, because the DO actually stay on. All of our baby booties are designed with a hidden, high-quality elastic that makes them easy to put on, and that’s where they’ll stay. The elastic is both durable and comfortable so the elastic will keep our booties on your little one's feet without constricting.
As a baby brand, it is very important to us to make sure that we use the highest quality fabrics for our booties. We offer a variety of fabrics including; leathers, velvets, linens, and wools.
We use OEKO TEX Certified textiles that are both durable and soft. All of our fabrics are sourced locally from vendors in Canada.
Each pair of Little Grapefruits comes with our signature red leather sole. All lined with our micro-suede fabric to ensure a cozy, sock-like feel, while providing breathability for those warmer months.
Our high-quality elastic keeps our shoes in place, without constricting or leaving marks.
For the proper development of a baby’s feet, pediatricians say that barefoot is best. The next best thing is a soft-soled bootie that is light-weight, with a wide toe box and a flexible and minimalist sole.
This is exactly what we created at Little Grapefruit. With a non-slip coating on the sole, our baby booties are designed specifically to aid in the proper development of a babies feet when they begin to take their first steps.
All of our Little booties are machine washable, with the exception of our Little Leathers.
Machine Wash
- Wash on a gentle cycle.
- Wash with cold water.
- Let air dry.
Little Leather Care (Pairs with leather uppers)
- Care for your leather pairs like you would care for any leather product.
- Use a leather spot cleaner.
- Use a leather protector for improved durability.
At Little Grapefruit being eco-conscious is a top priority. We use OEKO TEX Certified textiles that are both durable and soft.
All of our sustainable fabrics are sourced from Canadian suppliers to minimize the use of long-distance shipping.
Each Little Grapefruit order comes in a reusable organic cotton bag, and all orders are packaged using 100% eco-friendly and recyclable mailers.
Customer Satisfaction
Little Grapefruit is a Canadian-born baby footwear company that focuses on producing high-quality products for your little one's feet. Our baby shoes are cozy, cute, and handmade in Toronto, Canada.
All of our shoes are lined with a soft suede for maximum coziness, and are designed to stay on your little ones feet! We are very proud of our Canadian roots so we only source materials, leathers and textiles from partners across Canada.
All of our Little Grapefruit packaging is reusable and organic, and are shipped recycled materials.
If you would like to make any changes to your order, please email our customer service staff and we will be happy to assist you.
Your customer satisfaction is our #1 priority.
If you have any inquiries please email our team via our ‘Contact Us’ page in the menu, or you can email us direct at: LittleHelp@LittleGrapefruit.com.
Please include your name, contact and your questions. If you are an existing customer, please provide your Name, Order #, and a brief description of the issue. A member of our team will reply in 24-48 business hours.
Shipping
In-stock orders received by 3:00 pm (Central) will ship within 24-48 business hours, excluding weekends and holidays. Orders will take between 1-10 business days to arrive, depending on where you are located:
Canada:
Alberta - 5 to 7 Business Days
Atlantic Provinces - 6 to 10 Business Days
British Columbia - 6 to 10 Business Days
Quebec - 3 to 5 Business Days
Manitoba - 5 to 7 Business Day
Ontario - 1 to 3 Business Days
Northern Territories - 7 to 10 Business Days
Saskatchewan - 5-7 Business Days
USA
All orders to the United States will take 5-7 business days to receive.
Canada
For orders over $60, shipping is absolutely FREE! For all order under $60 our shipping is $2 to anywhere Canada-wide.
USA
Shipping on all orders to the United States is $6.00 USD.
Outside of North America
Currently Little Grapefruit ships orders within North America. For orders outside of Canada or the United States, please contact our Little Help team for orders to be shipped internationally.
Little Grapefruit uses Canada Post as its primary shipping carrier.
For customers in a rush to get their orders as quickly as possible, we offer specialized rates through Canada Post that are calculated based on your order and location.
Returns & Exchanges
Returns are available on your Little Grapefruit baby shoes within 30 days from the day of purchase. All returns must be original, unworn products in their original packaging. Shipping charges will not be refunded on any returned merchandise.
Credit refunds will be issued to the original payment method. Little Grapefruit reserves the right to refuse any damaged, worn or incomplete order returns. Please note, we can only refund items which were originally purchased directly from the Little Grapefruit website. Returns must, should be mailed to:
Little Grapefruit Baby Co.
162 Wicksteed Ave. Toronto, Ontario M4G 2B6 CANADA
If you would like to return a pair of Little Grapefruit baby shoes you received as a gift or if you have any questions or concerns regarding your return, please email our customer service staff.
At this time, we cannot offer exchanges on any Little Grapefruit product. Please follow the return procedures to return Little Grapefruit merchandise and simultaneously place a new order for replacement merchandise through LittleGrapefruit.com. We will process your return upon receipt and credit your account.
If you would like to return a pair of Little Grapefruit baby shoes you received as a gift or if you have any questions or concerns regarding your return, please email our customer service staff.